Woman claims a popular oil change company ruined her car WSB-TV Channel 2 [Video]

ATLANTA — Customers of a major oil change chain told Channel 2 Action News a quick and inexpensive oil change caused thousands of dollars in damage to their vehicles.

Robin Porterfield told Channel 2 Consumer Investigator Justin Gray she went to Take 5 in Athens because it was close to the hospital where her wife is being treated for cancer.

“When I left, everything seemed to be fine,” Porterfield said.

Not long after, she told Gray her car started making a loud knocking sound.

“It was like, bam, bam, bam, really bad,” Porterfield said she was able to make it to a friend’s house and inspect the noise.

“We pulled the dipstick out. The only thing on it was a little black piece on the end,” she said.

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Ben Brown described the same situation when the low oil pressure light kicked on in his 2021 Jeep after he stopped at a …