Renewal by Andersen improves local homes with smooth operations and exceptional customer service | Sponsored: Renewal by Andersen [Video]

Join Jill Stokeld from The Advocate as she speaks with Rebecca Fuqua, Internal Operations Manager at Renewal by Andersen in Baton Rouge. Rebecca plays a vital role in coordinating seamless window and door installations, supporting the team from sales to installation while providing a world-c…

Rebecca Fuqua, the Internal Operations Manager at Renewal by Andersen, plays a crucial role in keeping everything running smoothly at the window and door company. She explains her role as the “glue” that holds together the sales and installation teams while ensuring that each customer receives a world-class homeowner experience.

Supporting the Process

Rebecca’s team takes over once a sale is made, handling tasks like scheduling, purchasing, and customer communication. They ensure a seamless transition to installation and support customers throughout the process. Her favorite part of the job is the joy she hears in homeowners’ voices after their installations are complete, as they excitedly share their satisfaction.

Creating a Warm, Family-Like Experience

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