HydraMaster Expands Technical Support Department [Video]

Bob Beard, Universal Cleaning Concepts/HydraMaster CEO, has announced the addition of two individuals to the company’s Technical Support team, which serves both distributors and end-users of HydraMaster equipment, accessories, tools, and chemicals, via phone, email, and video conference assistance for service, maintenance, operation, and troubleshooting of HydraMaster products.

Louis Patayon will be joining the Universal team on October 16 as head of the Technical Support group, providing a key supporting role to engineering, procurement, production, product management, and marketing departments. Patayon was previously lead Tech Support at HydraMaster. He will be based at the Everett, Washington, manufacturing facility.

Robert Cannon will also be joining the Universal Technical Support Team. Cannon brings 10 years of experience working specifically on truck mounts and other equipment within the cleaning and restoration industry. He previously served as Service Manager for a leading East Coast distributor of truckmounted and restoration equipment. Cannon is a U.S. …