Alabama DHR Warns SNAP Recipients Against Phone Scammers [Video]

MONTGOMERY, Ala. — The Alabama Department of Human Resources is issuing a warning as reports of thieves targeting recipients of the Supplemental Nutrition Assistance Program (SNAP) with fraudulent phone calls have recently increased.

There has been an uptick in the number of fraudulent calls received by SNAP recipients recently. The scammers, possibly identifying themselves as either working for DHR or EBT Customer Service, are asking for high-value information such as EBT card numbers, PINs and other personal information to verify the clients’ EBT account in order to “unlock the account.” Neither DHR nor EBT Customer Service will ever call or text to solicit EBT card or personal information for any reason.

“These thieves are attempting to take advantage of those most in need of assistance by any means at their disposal,” Alabama DHR Commissioner Nancy Buckner said. “It is vital for those receiving benefits to protect their personal information. DHR is providing a list of tips which can help …